Sizing


I am not sure which size to get. Do you have a recommendation for me?

Unsure about which size to get? Keep in mind that our gear is made from a fantastically stretchy material and acts as a “second skin” that is meant to be tight. As you work out, sweat, and continue to be active while wearing OWFIT gear, our products will stretch with you and form to your specific body. Every woman has her own preference and we believe you should stay true to your body.

Shipping


What domestic shipping services do you offer?

FREE USPS PRIORITY MAIL – All domestic orders will receive FREE priority mail shipping with a $80 purchase, and a flat $7 fee for others. Your package will be delivered within two to three (3 – 4) business days after your place your order. You will be able to track this shipment via USPS Tracking.

I am an international customer. How much does shipping cost for me?

TBD ( paid by customer) . Your package will be delivered within two to five (2-5) business days. You will be able to track this shipment after we send you a number.

Canada (orders under $300): FLAT RATE – $27.00. You will be able to track this shipment via USPS.

 

How long will it take to get to me?

All orders ship from our warehouse in New Jersey. Most orders will ship out within one to two (5 to 7) business days afer ordering. You should add the ship time to the processing days. We do not ship Saturdays, Sundays or holidays. Once we’re finished preparing your order, you will receive an e-mail informing you that the order has shipped which will include tracking information.

Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 2-3 extra days for order processing.

Can I have my package rushed?

We do not currently offer Overnight or 2 day shipment via our website. For any urgent orders, please contact our office via email. We will do our best to take care of you and upgrade a shipment.

What if I’m not home when my package arrives?

Domestic Orders: For orders sent via USPS, most OWfit packages will fit into a mailbox. We send our gear in white mailer bags so be sure to look out for them in/around your mailbox. If the package is too big and no-one is home, the mailman will leave it outside your house.

International Orders: For orders sent via DHL, the driver will leave a card so that you can arrange a more convenient delivery time.

Ordering & Payment


Personal Use

Each order is for the personal, non-commercial use of our customer.

Resale of any OWfit product without the explicit, written consent from OWfit is strictly prohibited. Multiple orders representing what OWfit deems to be commercial quantities will not be accepted.

What happens if an item is out of stock?

Don’t fret! We are always making more OWFIT gear and our inventory is generally restocked every eight to ten (8-10) business days. Keep checking back on our website for updated numbers!

Can I be alerted when my desired item becomes available?

Yes! If you see that the item you would like to purchase is currently out of stock an email field will show up on the product page. Fill in your email address and click “Notify Me.” We will send you an email as soon as we get more OWfit gear in our warehouse!

What are my payment options?

We accept all major credit cards including Visa, MasterCard, American Express and Discover as well as PayPal. You will be able to select credit card or PayPal payment during checkout. If you have any trouble using your card, please contact Customer Service. OWfit business hours are Mon-Fri 9AM-5PM PST.

What is the status of my order?

Awaiting Fulfillment: Yay! Your order was successfully placed! Thank you! You will receive a confirmation email with a copy of your invoice.

Pending: Your order is in our warehouse and waiting to be filled. Fulfillment time is typically between one to two (1-2) business days once in the “Pending” status.

Shipped: Your order has shipped and will be on our doorstep very soon! All orders shipped via USPS Priority Mail and DHL Express Worldwide will receive emails with tracking information.

Do you have Gift Certificates?

Yes we do! Forget the hassle and shipping charges. It’s the perfect gift for OWFIT fans when you are not 100% sure of what your loved one would want. You can purchase them Returns


What is your refund/return/exchange policy?

OWFIT is proud to provide you with a quality product and hope you are fully satisfied. If for some reason you are not 100% satisfied with your merchandise we will gladly accept unworn, unwashed or prior defective merchandise, exchange or credit, within fifteen (15) days from the shipping date.  You will have to pay shipping one way. Please allow one to two (1-2) weeks for returns to process. If you need to review your return or have any specific questions please Contact Us.

Where should I send my return/exchange?

Please send your returns/exchanges to the below address with a filled out Return Authorization Form
OWfit-Returns
PO BOX 5076
Deptford, NJ 08096

Our Products


What does OWFIT Wear make their clothing from?

Our spandex pieces are made from a Free Flow Spandex blend that stretches to fit your unique body shape. It moves and grooves as you do and each piece becomes a second skin you’ll love to show off. Utilizing Free-Flow Fabric Technology that is durable and breathable, this fast-drying material keeps bodies cool, dry and comfortable. It has a similar feel to bathing suit material.